Return to Help Index| My Account | |
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| How do I create an account? | |
| 1) Click the "My Account / Order Status" link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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| How do I edit my account information? | |
Login" to your account, click the "My Account / Order Status", there will be links for you to edit your account information. |
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| How much is my shipping? | |
We provide free ground shipping with U.S. If you need to use different shipping methods, shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. |
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| I forgot my password. | |
Click the "
Login" link. Under the login box you'll see a link that says "Forgot your password? Click here. That link will send an email to you with your password.
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| How do I return my product? | |
| Please click here for more information on returning an item. | |
| I received the wrong product. | |
| If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. | |
| What is your return policy? | |
| Please see our Terms & Conditions for complete details regarding our return policy. | |
| When will my order ship? | |
Orders placed before 2pm Pacific Time normally shipped on the same business day by USPS or FedEx. The tracking number will be emailed to you after your order is shipped on the same day. Orders normally delivered within 7 business days.
You may also "
Login" to your account, click at "Review Orders" to check your orders status.
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